Effective: 10/05/2023

Reviewing the Invoice

If a request for an invoice is received, direct the requester to the supplier. If the requester cannot obtain the invoice from the supplier, refer to section 1.8.2 of the "OBM Public Records, Retention, and Dissemination Policy" for further instructions on handling the request.

Steps

  1. Review the invoice image and ensure it is free from defects, errors, discrepancies, and other improprieties.
  2. If processing a Summary/Consolidated Invoice, verify the followingverify the following.
    1. Verify that the summary/consolidated invoice adheres to the "Invoices" SAFE Policy and a separate invoice/folio is attached for each invoice/folio listed on the Statement Invoice. If not, follow the Working an Exception Code 31: Statements process.

    2. Check each individual invoice listed in the statement to ensure they were not already paid. Any individual invoices that have already been paid should be excluded from the total.

    3. Review the summary invoice to ensure it contains a quique invoice number assigned by the supplier.

    4. For invoices from the Ohio Attorney General that summarizes Outside Counsel Approved Invoices, create the voucher using the approval letter as the invoice. Refer to Determining Invoice Number for steps on creating the Invoice Number.

  3. If it appears that the image is not an invoice, refer to "Working an Exception Code 08: Not an Invoice".
  4. Unless the invoice is for goods or services described in the "Pre-payment of Expenses" section of the "Vouchers and Expenditures SAFE Policy," if an invoice date is greater than 3 business days as of the current day, refer to "Working an Exception Code 10: Future Dated Invoice."
  5. If the invoice appears to have been previously paid by Pcard (i.e., the invoice reflects a credit card payment), refer to "Working an Exception Code 11: Pcard Paid."
  6. If a scanned invoice image contains more than one invoice, is illegible, or missing pages, refer to "Working an Exception Code 13: Rescan Mail."
  7. If any of the issues below are encountered, refer to "Working an Exception Code 16: Improper Invoice frames."
  1. If the image was already paid through EDI, refer to "Working an Exception Code 17: Agency to Process."
  2. If the image is a credit memo that is not accompanied by the invoice that should receive credit, refer to "Working an Exception Code 19: Credit Memo."
  3. Can the invoice be processed?