Modifying Vouchers

An FSS participating agency can request a voucher modification that routed to them via the workflow. Any voucher information can be modified during voucher modified except Origin Code and Payment Terms. Only OBM State Accounting can modify Payment Terms. An Origin Code cannot be modified; instead, the voucher must be deleted and recreated. FSS must submit a modified request to State Accounting or delete the voucher. Agencies initiate modification requests in the following methods:

• Denying a voucher in workflow
• Voucher Modification Request
• Phone calls to FSS
• Emails to FSS

FSS AP CRM Team will email a report of all Match Exception and Recycled Vouchers to AP Associates. AP Associates are expected to correct the exception issue within one business day of receiving the report. AP Associates are expected to work with their CRM Team or Coaches for issues that require assistance.

Never use the Voucher Maintenance screen in OAKS FIN. Access the Regular Entry Voucher page to modify vouchers. A voucher can only be modified if unmatched and unposted.

Modifying Vouchers includes:

• Voucher Denials
• Match Exceptions
• Correcting Recycled Vouchers
• Other Modifications