Working an Exception Code 26: Invalid Receipt(s) / Not Found
If you encounter the following invalid receipt(s) or the receipt is
not found, follow the steps below:
The Dollar amount or QTY of the referenced
receipts do not match invoice or line item values.
The receipt may have not been created
with the Receipt required checkbox marked, if processed with PO only
it will go into Match Exception.
- myOhio.gov > Financials > NavBar > Menu > Accounts Payable > Batch Processes > Extracts and Loads > VOLT Landing Page
- Verify all required fields are completed (i.e., Business Unit, Origin Code, Supplier ID, Location, Address, Invoice Number, Invoice Date, Invoice Received, and Last Receipt Date).
- Complete any other fields that are provided on the invoice image.
- Click Reassign.
- The Reassign pop-up window displays.
- Select the appropriate Work Group based on the instructions in the "AP Exception Codes Quick Reference Table" topic.
- Click the Exception Category lookup icon and select the appropriate Exception Category.
- Enter the OSS Comment based on the standards found in the "AP Exception Codes Quick Reference Table" topic.
- Click OK.
- The VOLT work item is routed to the selected Work Group.