Effective: 03/15/2021

Working an Exception Code 09: Insufficient PO Funds

If an invoice has a Dispatched PO referenced with insufficient funds to cover the invoice (and the difference can't be debited), complete the following:

  1. Verify all required fields are completed (i.e., Business Unit, Origin Code, Supplier ID, Location, Address, Invoice Number, Invoice Date, Invoice Received, and Last Receipt Date).
  2. Complete any other fields that are provided on the invoice image.
  3. Click Reassign.

  1. Select the appropriate Work Group based on the instructions in the "AP Exception Codes Quick Reference Table" topic.
  2. Click the Exception Category lookup icon and select the appropriate Exception Category.
  3. Enter the OSS Comment based on the standards found in the "AP Exception Codes Quick Reference Table" topic.
  4. Click OK.
  5. The VOLT work item is routed to the selected Work Group.