About AP Exceptions

AP VOLT page exceptions are invoices that have been received that contain information preventing accurate and timely processing of invoices for voucher creation (e.g., issues with purchase orders, improper invoices, etc.) and must be returned to the agency and/or supplier.

Some AP VOLT page exceptions can be managed by FSS, but other exceptions require agency assistance.

• AP associates will determine based on the Exception Category and who submitted the invoice to FSS, which route the items will be sent.

• AP Team assigns invoices that need returned to the supplier or agency to the "ECM TEAM" Work Group. These are returned to the agency Sorter page.

• Refer to the applicable Exception Code topic for specific instructions.

• Refer to the Exception Codes Quick Reference Table for the FSS Standard Comments.