Working an Exception Code 12: Items not Received/Services Incomplete

If an invoice is vouchered an all services or goods have not been received, the agency will deny the voucher back to FSS.

Do not assign this code from the AP Sorter page. If an agency denies a voucher due to incomplete services or goods not received, the AP associate deletes the voucher using Exception Category "Items not Recd/Svcs incomplete" and "Delete/Reprocess Invoice" from the voucher deletion screens.

Refer to the "Deleting Vouchers" topic for instructions.