Ohio Shared Services (OSS) processes a wide variety of Accounts Payable (AP) transactions by managing the receipt and handling of invoices for numerous state agencies. To ensure accuracy based on the procedures documented in "The Source," QA objectively audits a random sample of at least 10% of the daily volume for manually created vouchers per individual.
Quality targets are outlined in the Partnership Agreement. Errors detected by the QA audit may affect an individual or team performance rating.
The Accounts Payable review process has four main steps:
Tools used for the QA audit for AP include both OAKS Financials and SharePoint. Screens from OAKS FIN and SharePoint are open simultaneously during the review process.
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