If an invoice is received that has no agency identifying information and unable to determine Business Unit or Origin, complete the steps below.
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Select Exception from the Status dropdown.
Select ECM from the Work Group dropdown.
Verify assigned Exception Category displays "23: Unable to Determine BU/Origin Codes."
Ensure all fields are complete and accurate. Return image to AP Associate if fields are not complete or there are any discrepancies such as spelling and/or grammatical errors.
After reviewing the sorter page and ensuring all fields are complete and accurate, follow the steps below.
Click Add New Tracker button.
The Invoice Return Tracker page displays.
Enter the Supplier Name from the Sorter page.
Enter Supplier ID from the Sorter page.
Enter "NonPart" in the Business Unit field.
Leave Origin Code blank.
Enter Invoice # from the Sorter page.
Enter Invoice Amount from the Sorter page.
Enter the Image ID from the Sorter page.
Enter the OSS Comment from the Sorter page in the Additional Notes field.
Fix any grammatical issues, remove initials, and remove date from Return Reason.
If the comment is unclear, return the item to the AP associate.