AP Sorter page exceptions are invoices that have been received that contain information preventing accurate and timely processing of invoices for voucher creation (e.g., issues with purchase orders, improper invoices, etc.) and must be returned to the agency and/or supplier.
Some Sorter page exceptions can be managed by OSS, but other exceptions require agency assistance. AP Team assigns invoices that need returned to the supplier or agency to the "ECM Team" Work Group.
Refer to the applicable Exception Code topic for specific instructions.
Refer to the Sorter Page Exception Codes Quick Reference Table for OSS Standard Comments.